Emergency WordPress fixes

WordPress site down or broken?
We find the cause and fix it.

We repair business websites for their owners and for agencies looking after client sites. Take a breath and tell us what is happening. Emergencies are flagged on arrival and jump the queue. A fix for one clear problem starts at $180; more to fix costs more, and you approve a flat price before any paid work starts.

Get emergency help See how we work

My site was hacked

From $180

Flat rate for one problem with a clear cause

Root cause

We fix what caused it, not just the symptom

To look at the problem and quote a price

The real problem

Why WordPress sites
break.

Your site was working fine yesterday. Now it is down or broken, and you have no idea what changed. This is not your fault.

A WordPress site is many parts that update on their own schedules: your theme, your plugins, WordPress itself, your hosting and the PHP software underneath. When one changes, it can clash with the others. One plugin update can cause a white screen. A WordPress update can break your theme. A host switching PHP versions can take a site down.

Forum fixes and general guides cannot see your mix of plugins, theme and server, so they often miss. We look at your actual site, find what changed, and fix that.

Common problems

Seven common ways
WordPress sites break.

If one of these sounds like your site, it is the kind of problem we fix.

Layout destroyed after a plugin or theme update

You clicked Update and now your carefully designed pages look completely different. Sections are stacked wrong, spacing is off, fonts have changed, or entire sections are missing. Big updates can change how themes and plugins display content, and customizations built for the old version can break without warning.

Admin dashboard will not load or crashes

You try to access wp-admin and get an infinite loading spinner, a blank screen, or a database connection error. The dashboard might load partially and crash when you navigate to a specific page. Common causes are a plugin conflict, a PHP memory limit, or damaged data in the database.

White screen of death after WordPress update

Your entire site shows a blank white page - no content, no error message, nothing. This usually happens immediately after updating WordPress core, a plugin, or your theme. The white screen means PHP hit a fatal error. The fix requires identifying which update caused the conflict and either rolling back or patching the incompatibility.

Forms not submitting or sending emails

Visitors fill out your contact form and nothing happens - no submission, no email, no confirmation message. Or the form submits but you never receive the email. This is usually a conflict between your form plugin, your SMTP configuration, and your hosting provider's email restrictions. We diagnose the break point in the submission chain and fix it.

Popups, modals, and interactive elements broken

Your popups do not trigger, sliders freeze, or interactive elements fail to respond. These features depend on JavaScript event listeners that conflict with caching plugins, security plugins, and other JavaScript-heavy plugins. We isolate the specific conflict and configure both systems to coexist.

WooCommerce checkout broken after update

Your store's checkout page stopped working - customers cannot complete purchases, payment fields do not appear, or the cart shows incorrect totals. WooCommerce, its extensions and WordPress all update separately, and an update to any of them can break the checkout. We find which one and fix it.

Malware redirect or Google blacklist warning

Your site redirects visitors to spam pages, shows ads you did not place, or Google is displaying a "This site may be hacked" warning. That calls for a hacked site cleanup: we remove the malware, close the hole it came through, harden the site, and ask Google and other blocklists to review it.

What we fix

WordPress emergencies
we handle.

Here is what this service covers. Each fix goes after the cause, not just the symptom.

Site down or white screen

Your site shows a white screen, a database error, or a 500 error. We diagnose the root cause - corrupted plugin, server misconfiguration, exhausted resources - and get your site back online.

Hacked or malware infected

Redirecting to spam, showing ads you did not place, or flagged by Google. A hacked site gets our full hacked site cleanup, priced on its own: malware removed, the way in closed, and a Google review requested.

Broken after an update

A plugin or WordPress core update broke your site. We identify the conflict, roll back the problem update, find a compatible solution, and get everything working together again.

Login locked out

Cannot access your WordPress admin, forgot your password, or your account was compromised. We restore access securely and make sure unauthorized users are removed.

SSL or domain issues

Browser showing "Not Secure" warnings, SSL expired, or DNS misconfiguration. We fix certificate issues, update DNS records, and restore secure access to your site.

Performance collapse

Your site was fast and now it is painfully slow. We trace the bottleneck, such as a bloated database, a runaway plugin or server limits, and fix the cause, not just the symptoms.

Our process

How we fix
WordPress emergencies.

Four steps, from your first message to a working site. You approve the price before any paid work.

Step 1

You tell us what happened

When did it start? What changed last? What do you see now? Screenshots and your site address help. Use the contact form. Emergencies are flagged on arrival and jump the queue.

Step 2

We reproduce and diagnose

We access your site and reproduce exactly what you are seeing. Using server logs, PHP error logs, and systematic plugin isolation, we narrow the problem down to its cause.

Step 3

We explain the problem and quote a fix

You get a clear, plain-language explanation of what broke and why. No jargon. No vague "it was a plugin conflict." We tell you specifically what failed, what caused it, and the fixed price to resolve it. You approve before any paid work begins.

Step 4

We fix, verify, and harden

We make the fix, test it on desktop and phone, and check that the rest of the site still works. Where we can, we also make the same problem less likely to come back. You get a report of what we did and what to watch for.

Emergency fix questions

Everything you need
to know.

How quickly can you start?

Emergency requests are flagged on arrival and go to the front of the queue, ahead of planned work. We do not promise a clock time, because every problem is different. When we confirm the price, we tell you what the fix involves.

How much does an emergency fix cost?

Emergency fixes start at $180 for one problem with a clear cause. The price goes up when there is more to fix: several problems at once, a broken custom feature, or a repair that needs a restore from backup or work on the server. We look first and give you a flat price before any paid work begins. There is no diagnosis fee and no hourly billing. If we find we cannot fix it, we tell you before you pay for anything. A hacked site is a separate flat-rate cleanup.

Will the fix last?

We fix the root cause, not the symptom. We also explain what caused the break so you can prevent it from happening again. If the root cause is an ongoing vulnerability - like unsafe update practices or missing backups - we recommend a care plan to handle updates safely going forward.

What happens after the emergency is fixed?

We provide a full report explaining what went wrong, what we did to fix it, and what you can do to prevent it from happening again. If the root cause points to a systemic issue - outdated hosting, missing backups, no security scanning - we will recommend the right care plan to prevent future emergencies.

Do you fix sites built by other developers or agencies?

Yes. We fix WordPress sites whoever built them, whatever theme they use and whatever plugins are installed. Agencies can also hand us a client site to fix behind their brand, so they stay their client's point of contact.

Do you need my admin login?

Yes, in most cases. We need admin access to diagnose plugin conflicts, check error logs, and test fixes. We use secure credential sharing and only access what is necessary. We can work with temporary admin accounts if you prefer.

What if I do not know what caused the problem?

You do not need to know what caused it. That is our job, not yours. We look at server logs, update history and plugin settings to trace the problem step by step.

Can you fix a site that someone else already tried to fix?

Yes. We start with our own diagnosis, whatever was tried before. If you know what was changed, tell us; it helps us find the cause.

What if the problem comes back?

If the same issue recurs within 30 days of our fix, we resolve it at no additional cost. If it is a different issue caused by a new update, that is a new fix. If issues keep coming back, a care plan is the better fit: updates are tested before they go live, and monitoring catches problems early.

My host says I need to upgrade my plan. Is that true?

Sometimes, but not always. Many errors come from a PHP memory limit that can be raised, or one plugin using too many resources, and those can be fixed without a bigger plan. We find the cause first, so you only pay for more hosting if you really need it.

Builder-specific support