Form Builder support

Gravity Forms
expert support.

Gravity Forms is the developer favorite - powerful, extensible, and the source of more "my form stopped emailing me" tickets than any other form plugin.

Gravity Forms specialists

We know this tool.
We fix what breaks.

Gravity Forms is built for developers: hooks everywhere, clean data storage, and integrations that actually work. That power means your forms are often customized - custom confirmations, conditional logic, multi-page flows, API integrations - and custom work breaks in ways stock plugins do not. When a Gravity Forms site has a problem, it is usually specific to your configuration, not the plugin itself.

  • Form submissions not sending email or landing in spam
  • "There was a problem with your submission" errors and failed validations
  • Conditional logic skipping fields or pages unexpectedly
  • Payments and Stripe/paypal add-ons failing or double-charging
  • Multi-page forms losing data between steps
  • Conflicts between Gravity Forms and caching, security, or SMTP plugins
Talk to a Gravity Forms specialist

When clients call us

Real scenarios,
real fixes.

The form that "just stopped working" is almost always an interaction: a security plugin started blocking the AJAX call, your SMTP plugin changed how mail sends, an addon updated and broke a hook, or your host started throttling outbound email. Because Gravity Forms stores entries in the database, the submission may actually be arriving - it just never reaches your inbox. We trace the full path: browser, AJAX, validation, notification, and mail delivery, then fix the specific link that broke.

Every Gravity Forms engagement starts with a look at the actual site - not a guess. We identify whether the problem lives in the builder itself, a conflicting plugin or theme, an update, or the hosting layer, then fix that specific cause on a staging copy before anything touches your live site.

Ready when you are

Form not arriving? Do not assume it is lost - we can check whether entries are being captured and where they are dying.

Request help