A broken WooCommerce checkout is usually a plugin, theme or caching conflict, or a payment gateway or SSL problem. Here's how to stop losing sales.
What it means
Your store's checkout is the money page - when it fails, every visitor who tries to buy hits a wall. The error could be a blank page, a spinning loader, a gateway error, or a redirect loop.
Why it happens
WooCommerce is heavy - it interacts with payment gateways, shipping plugins, tax services, and caching layers. Conflicts between these are the most common cause. SSL issues also break checkout because payment gateways require HTTPS.
What to do
- Check WooCommerce > Status > Logs for the actual error.
- Temporarily disable all plugins except WooCommerce and a default theme - if checkout works, re-enable one at a time.
- Clear all caches (page cache, object cache, CDN) - cached checkout pages break sessions.
- Verify your SSL certificate is valid and forced HTTPS is working on checkout pages.
- Test with a gateway's test mode if available.
Still stuck? A broken checkout is lost revenue every hour it stays broken. We prioritize these and can usually restore it quickly.
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