If your WordPress site won't load, first find out whether it's down for everyone or only for you. Here's how to tell, and what each kind of outage means.
What it means
Before fixing anything, you need to know the blast radius. "Down for everyone" means a server, DNS, or site problem. "Down for me" usually means a browser cache, local network, or device issue.
Why it happens
Chasing the wrong problem wastes time - and if the site is actually fine, "fixing" it can break things that weren't broken.
What to do
- Try a different device and a different network (phone on mobile data is the quickest test).
- Check a downtime monitor like downforeveryoneorjustme.com or isitdownrightnow.com.
- Try an incognito/private window to rule out a browser extension or cache.
- If it's down for everyone, check your host's status page and your domain's DNS.
Still stuck? If it's down for everyone and you can't find the cause quickly, that's when an emergency fix makes sense - we identify whether it's hosting, DNS, or the site itself.
Get emergency help