For a common problem - a bad update, a plugin conflict, a white screen - expect a flat rate between roughly $150 and $500, depending on what's actually wrong. Real emergencies and deep technical faults cost more.
What drives the price
- How quickly the cause can be found. A single plugin that was updated an hour before the site broke is a short job. A site that's been quietly broken for weeks with no obvious trigger takes longer to diagnose - and diagnosis is most of the cost.
- What the fix touches. Restoring a file or rolling back a plugin is quick. Rebuilding a broken database table, untangling a malware infection, or recovering a site with no backup is a different scale of work.
- Whether a backup exists. A recent clean backup can turn hours of repair into minutes. Its absence is the single biggest cost multiplier.
What a fair quote looks like
You should get a price after someone has actually looked at the site, not before - a number given blind is a guess, and guesses inflate either way. It should be flat, agreed before work starts, and it should cover the testing afterwards that proves the site actually works.
How we price it
We look first, then quote a flat rate you approve before we touch anything. Most common fixes land in the $149-$500 range. If a job turns out bigger than quoted, that's our problem to raise before continuing, not a surprise on your invoice.
Rather just have it handled?
Site Down or Critical Error Fix
From $180, flat rate. You approve the price before we start.